Returns and exchanges

You are entitled to exchange or refund items within 14 days of receiving your package, this includes sale and reduced items as well. Please note that the product must be returned unused, in its original packaging and including all tags. If you live in Norway, Switzerland or the US it's important that you pay for both shipping and toll decleration, otherwise we can't receive your shipment.

Send your return goods including your receipt or order confimation to address:

GRANDPA
Gotlandsgatan 46
S-116 65 Stockholm
Sweden

You will get a confirmation by email from us when we receive your return.

In case of refund neither the original shipping cost nor the return shipping cost will be repaid. At the occasion of an exchange we will send you the new product free of charge.

We will of course refund the shipping cost for your return if it’s due to mistakes made by us.